Our Values & Our People
Our mission is to secure the future of our customers and employees by living our stated values every day.
The way we work and behave at Adler Fairways is based on our four core values:
- Ambition
Pursuing new opportunities, adapting to fresh challenges and striving to be at the cutting edge of insurance as leaders in the industry. An example of this is where we use our size and experience to influence insurers, trade bodies and regulators, regarding the improvements we would like to see in the industry. - Customer-focus
Empowering our employees to build meaningful relationships with customers and provide the highest service standards. This means being available, responsive and accurate in the service and communications we provide. - Community
Committed to making a meaningful contribution to the communities we serve through our business practices and social responsibilities. We enjoy having local offices and encourage our teams to support various charitable initiatives. - Integrity
Maintaining the highest standards of professionalism and delivering business excellence. Integrity means always acting in the best interests of our clients, and our commitment to the Chartered Insurance Broker ethos only helps to underline this.
Our mission
Our mission is to secure the future of our customers and employees by living our stated values every day. Our employees are recruited, developed and led in line with our unique core values, and we believe this helps set us apart.
Our people make a positive difference to our clients’ lives every day.
In a world of so much change, we know our clients appreciate this stability and continuity in their relationships with us. At the same time, we are a progressive and ambitious company. We continuously look for ways to improve the service and advice we give our clients, for example, through the greater adoption of technology to support the advice and service we provide.
Our independent ownership allows us to run our business in line with our values, and with our clients’ best interests at heart.
Meet our Senior Leadership Team
At Adler Fairways we pride ourselves on the experience and expertise of our team, and that starts at the top.
Paul Goodman
Chief Executive
Neil Thomsett, Dip CII
Chief Operating Officer
Suzanne Wood
Head of HR
Johann Davey, ACMA, CGMA
Finance Director
Jo Knock, ACII
Head of Commercial
Julie Rayson-Lee, GCGI, Cert CII
Placement Director
Kerri Topham
Head of Operations
Kerrie Broadbent
Head of Marketing
Luke Stevenson, ACII
Regional Director
Lillo Pitrolino, Dip CII
Regional Director
Adelle Hawkey
Compliance Manager